Back to all releases

Resume abandoned interviews across any channel

Features

  • Idle interviews now resolve automatically into Complete or Partial after a configurable timeout per research, so abandoned conversations stop hanging in progress.
  • Participants can resume or restart abandoned and ended interviews across web, Slack, and WhatsApp with a clear Continue or Start Over choice.
  • New per-research setting to remove Perspective branding across the interview UI, emails, embed sign-in, and previews.

Improvements

  • Refined messaging, timing, and researcher insights for partial interviews (previously called "abandoned") across email and Slack.
  • AI tool error states now use a calmer neutral style instead of alarming red.

Fixes

Branded email previews now reflect the remove-branding setting immediately instead of showing stale content.